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#Can't search two accounts in outlook for mac how to#
#Can't search two accounts in outlook for mac full#

Another Outlook Web App session will open in a different window allowing access to the other mailbox.

Type the email address of the other mailbox that you want to open.

In the Navigation bar on the top of the Outlook Web App screen, click on your name.

We recommend that you use this method if you want to view and manage the email for the shared mailbox in its own browser window. Open the shared mailbox in a separate browser window To remove it, right-click the shared mailbox, and then click Delete. You can also choose to remove the shared mailbox from your folder list if you no longer want to view the shared mailbox in your folder list.

You can expand or collapse the shared mailbox folders like you can with your primary mailbox. The shared mailbox will appear there each time you access Outlook Web App. The shared mailbox displays in your Folder list in Outlook Web App.

In the Add shared folder dialog box, type the name of the shared mailbox, select the name, and then click Add.

(If you can't see your primary mailbox click on the "more" link at the bottom of the list.)

Right-click your primary mailbox in the Folder pane, and then click Add shared folder.

In addition, after you complete this task, each time you open Outlook Web App, the shared mailbox and its folders will display in the left navigation in Outlook Web App. We recommend that you use this method if you want to monitor the email from your primary mailbox and the shared mailbox at the same time. Add the shared mailbox, so it displays under your primary mailbox in Outlook Web App You may want to try both methods and see what works best for you.

There are two ways to open a shared mailbox using Outlook Web App.

#Can't search two accounts in outlook for mac how to#

To see a video that shows you how to access and use shared mailboxes using Outlook 2013 and Outlook Web App, see Video: Use a shared mailbox in Outlook 2013 and Outlook Web App. Want to open a shared mailbox using Outlook, instead of Outlook Web App? See Manage another person's mail and calendar items. For more information, see what else do I need to know? The ITMS has to create the shared mailbox and add you to the group of users before you can use it. You can also use the shared mailbox as a shared team calendar. Why use shared mailboxes? They make it easy for a specific group o f people to monitor and send email from a public email alias, like or When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user.

#Can't search two accounts in outlook for mac full#

If you have full access permission to a shared mailbox that appears in the address book, you can use Outlook Web App or a desktop version of Outlook (for example, Outlook 2013), to open that mailbox.